NestleAI Privacy Policy
Last updated: November 20, 2025
Thank you for using NestleAI (“we,” “our,” or “us”). We care deeply about your privacy and the safety of your family’s memories.
This Privacy Policy explains how we collect, use, store, and protect your information when you use the NestleAI mobile app, website, and related services (“Services”).
By using NestleAI, you agree to the practices outlined below.
1. Information We Collect
1.1 Account Information
• Name
• Email address
• Password or login credentials (handled securely through your chosen login provider)
1.2 Baby Profile Information (Optional)
• Baby’s name or nickname
• Date of birth or age range
• Gender (optional)
• Measurements (optional)
1.3 Usage & Activity Tracking
To provide insights and features within the app, you may track:
• Sleep patterns
• Feeding schedules
• Diapers
• Pumping sessions
• Journals and notes
• Milestones
This data is private to you unless you choose to share it.
1.4 Photos & Memories
If you upload photos or create memory stories, we process the images to:
• Store them in your device or cloud backup
• Generate AI captions or stories (if you choose to)
Photos are never used to train AI models.
1.5 AI Chat & Conversations
Your interactions with the AI chat and AI story generator are used only to:
• Provide responses
• Improve your in-app experience
We do not sell or publicly share your chat content.
1.6 Device & Technical Data
We collect limited technical data to keep NestleAI running smoothly:
• Device type
• Operating system
• Crash logs
• Basic analytics (page views, feature usage)
We do not collect precise location data.
1.7 Cloud Backup Data (If Enabled)
If you use Cloud Backup, we store:
• Your tracked data (sleep, feedings, etc.)
• Photos you choose to back up
• Memory stories and journals
Backups are encrypted and accessible only by you.
2. How We Use Your Information
We use your data to:
• Provide core features (tracking, memories, AI chat)
• Generate insights, summaries, and stories
• Sync your data across devices (if cloud backup is enabled)
• Improve reliability and performance
• Respond to support requests
We never use your information for targeted advertising.
3. How We Protect Your Data
We take security seriously.
NestleAI protects your information using:
• Encryption for cloud backups
• Secure data transmission (HTTPS)
• Restricted internal access
• Regular security reviewsWe do not sell your data.
We do not share your baby’s data with advertisers or third parties for marketing.
4. How We Share Information
We may share limited data with:
• Service providers that help us operate the app (e.g., cloud storage, crash analytics, AI processing)
• Legal authorities, only if required by law
We do not share your data with:
• Advertisers
• Data brokers
• Third parties for profit
Your memories and your baby’s data remain yours.
5. AI Processing
NestleAI uses AI to:
• Provide chat support
• Generate memory stories and captions
• Analyze trends (sleep, feeding, etc.)
AI features are powered by trusted providers (such as OpenAI).
Your data is processed only to generate your requested output.
Your content is not used to train external AI models.
6. Your Rights and Choices
You can:
• View, edit, or delete your data inside the app
• Delete your entire account
• Export your data (coming soon)
• Disable cloud backup
• Control what you track and what you upload
If you want your data deleted permanently, contact us at:
support@nestleai.app
7. Children’s Privacy
NestleAI is designed for parents, not for children to use directly.
We do not knowingly collect personal information from children under 13.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
We will notify you if changes are significant.
9. Contact Us
If you have questions about your privacy or this policy, contact us at:
📧 support@nestleai.app
🌐 www.nestleai.app
10. GDPR & CCPA Rights
If you live in the European Union (GDPR) or California (CCPA), you have specific rights regarding your personal data.
Your Rights Include:
• Right to Access – You can request a copy of the data we store about you.
• Right to Correction – You can update or correct your information at any time.
• Right to Deletion – You can request that we delete your account and associated data.
• Right to Restrict Processing – You may limit how your data is used.
• Right to Data Portability – You may request an export of your data (coming soon).
• Right to Opt-Out of Data Sales – We do not sell your data, but you may still contact us to confirm or request restrictions.
To exercise these rights, contact us at:
📧 privacy@nestleai.app
We will respond to all verified requests within 30 days.
NestleAI will never discriminate against users who exercise privacy rights.
11. Data Retention
We keep your information only as long as necessary to provide you the NestleAI service.
• If you delete data inside the app, it is permanently removed from your account.
• If you delete your account, all personal data, tracked activity, and cloud backups are deleted within 30 days.
• If your account is inactive for an extended period, we may contact you before deleting your data for safety.
You can request immediate deletion at any time by emailing:
📧 support@nestleai.app
12. International Transfers
NestleAI is operated in the United States.
If you are accessing the app from outside the U.S., your data may be transferred to and processed in the U.S.
We ensure adequate safeguards for international data transfers, including secure encryption and vetted service providers.
13. Contact Information
If you have privacy questions, requests, or concerns:
📧 privacy@nestleai.app
📧 support@nestleai.app
🌐 www.nestleai.app