Privacy Policy
Last updated: February 2026
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NestleAI (“NestleAI,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, mobile applications, and related services (collectively, the “Services”).
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We’ve written this policy to be clear and transparent, because trust matters—especially when it comes to parenting and personal data.

‍1. Information We Collect
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We collect only the information needed to provide and improve our Services.
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Information You Provide
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When you use NestleAI, you may choose to provide:
- Account information (such as name, email address, and profile details)
- Baby or child-related information you enter (such as age, routines, notes, or milestones)
- Content you upload or create (including notes, memories, images, or documents)
- Communications with us (support requests, feedback, or messages)
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Information Collected Automatically
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We may automatically collect limited technical information, including:
- Device type, operating system, and app version
- Usage data (such as features used and interaction patterns)
- General location information (city or region level, not precise GPS)
- Cookies or similar technologies on our website

‍2. How We Use Your Information
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We use your information to:
- Provide, personalize, and maintain NestleAI
- Help you track routines, care, and daily information
- Generate insights and guidance based on your inputs
- Improve features, performance, and user experience
- Communicate important updates, support responses, or service notices
- Ensure safety, security, and prevent misuse
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We do not sell your personal data.

‍3. AI Processing and Third-Party Providers
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NestleAI uses artificial intelligence services provided by OpenAI, L.L.C. to generate personalized chat responses, insights, summaries, and guidance.

When you use AI-powered features, relevant information you enter—such as baby profile details (including age or date of birth), care logs (sleep, feeding, diaper, and notes), journal entries, messages, or other content you choose to submit—may be securely transmitted to OpenAI for processing in order to generate responses within the app.

AI processing occurs only after you provide explicit in-app consent.

OpenAI processes this information solely to provide services to NestleAI and does not use your private content to train public models. OpenAI is contractually required to maintain strict privacy and security protections that are equal to or greater than the safeguards used by NestleAI.

AI-generated outputs are designed to support—not replace—your judgment. You remain in control of what information you enter, store, or delete within the app.

‍4. Sharing Your Information
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We only share information when necessary, including:
- With trusted service providers that help us operate the app (such as hosting, analytics, or customer support)
- When required by law or to protect safety, rights, or security
- With your consent or at your direction

All partners are required to handle data securely and confidentially.

‍5. Data Storage and Security
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We take data protection seriously and use industry-standard safeguards, including:
- Secure servers and encrypted connections
- Access controls and internal security practices.
- Limited access to personal data by authorized personnel only
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No system is 100% secure, but we continuously work to protect your information.

‍6. Your Choices and Controls
You have control over your data:
- You can update or delete information within the app
- You can request account deletion at any time.
- You can opt out of non-essential communications
- You may request access to or correction of your personal data
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To make a request, contact us at support@nestleai.app.

‍7. Children’s Privacy
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NestleAI is designed for parents and caregivers. We do not knowingly collect personal information directly from children without parental involvement.
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All child-related data entered into NestleAI is provided by an adult user for caregiving purposes.

‍8. Data Retention
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We retain your information only as long as needed to:
- Provide the Services
- Meet legal or operational requirements
- Resolve disputes or enforce agreements
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When your account is deleted, associated personal data is removed or anonymized according to our retention policies.

‍9. Third-Party Links
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Our Services may include links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review their policies separately.

‍10. Changes to This Policy
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We may update this Privacy Policy from time to time. If changes are significant, we’ll notify you through the app or website.
The “Last updated” date at the top reflects the most recent version.

‍11. Contact Us
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If you have questions, concerns, or requests about this Privacy Policy or your data, contact us at:
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NestleAI
‍📧 support@nestleai.app