Terms of Service

Last updated: February 2026

Welcome to NestleAI. These Terms of Service (“Terms”) govern your use of the NestleAI website, mobile applications, and related services (collectively, the “Services”) provided by NestleAI (“NestleAI,” “we,” “our,” or “us”).

By creating an account or using the Services, you agree to these Terms.

If you do not agree, please do not use NestleAI.

1. Eligibility

NestleAI is intended for use by adults, including parents and caregivers. By using the Services, you represent that you are at least 18 years old and legally capable of entering into this agreement.

2. Description of Services

NestleAI provides tools to help parents and caregivers track routines, store memories, generate insights, and receive AI-supported guidance.Certain features use artificial intelligence to generate responses, summaries, and recommendations based on information you choose to provide.

3. Not Medical or Professional Advice

NestleAI is designed for informational and organizational purposes only.

AI-generated content and insights are not medical, legal, or professional advice and should not replace consultation with qualified healthcare or other professionals.

Always seek the advice of a licensed professional regarding medical or health-related decisions for you or your child.

You assume full responsibility for how you use the information provided by the Services.

4. User Accounts

To access certain features, you must create an account.

You agree to:

- Provide accurate and complete information
- Maintain the confidentiality of your login credentials
- Accept responsibility for all activity under your account

We reserve the right to suspend or terminate accounts that violate these Terms.

5. Subscriptions and Payments

Certain features may require a paid subscription.

By purchasing a subscription, you agree that:

- Payments will be charged through the platform used to purchase (e.g., Apple App Store or Google Play)
- Subscriptions automatically renew unless canceled
- You are responsible for managing or canceling subscriptions through the applicable app store

Refunds are handled in accordance with the policies of the platform through which the purchase was made.

6. AI Features

NestleAI uses artificial intelligence services to provide personalized responses and insights.

AI outputs:

- Are generated automatically based on your inputs
- May not always be accurate or complete
- Should be reviewed using your own judgment

We do not guarantee the accuracy, reliability, or suitability of AI-generated content.

7. User Content

You retain ownership of the information and content you enter into NestleAI.

By using the Services, you grant NestleAI a limited license to process and store your content solely to operate and improve the Services.

You agree not to upload content that:

- Violates any law
- Infringes on intellectual property rights
- Contains harmful or malicious material

We reserve the right to remove content that violates these Terms.

8. Data and Privacy

Your use of the Services is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect your information.

9. Service Availability

We strive to keep NestleAI available and secure. However, we do not guarantee uninterrupted access.

We may modify, suspend, or discontinue features at any time without liability.

10. Limitation of Liability

To the fullest extent permitted by law, NestleAI shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services.

Our total liability for any claim related to the Services shall not exceed the amount you paid to NestleAI in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless NestleAI from any claims, damages, or expenses arising from:

- Your use of the Services
- Your violation of these Terms
- Your misuse of AI-generated content

12. Termination

You may stop using NestleAI at any time.

We may suspend or terminate access if you violate these Terms or misuse the Services.

13. Governing Law

These Terms are governed by the laws of the State of North Carolina, without regard to conflict of law principles.

14. Changes to These Terms

We may update these Terms from time to time.

If changes are significant, we will notify users through the app or website.

Continued use of the Services after changes become effective constitutes acceptance of the revised Terms.

15. Contact

If you have questions about these Terms, contact:

NestleAI
support@nestleai.app